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If you want to change the size of the product you have ordered and received or want to return the products you have purchased, you can do so within 7 days of receipt.
1. Replacement and reimbursement of the product costs shall be made in the following way:
a) send the products you wish to change or return to the nearest courier company's office.
b) address: VS FASHION LTD, Bulgaria, Sofia, pk: 1000
d) when we receive returned products, only the value of the returned products is calculated, whether the customer wants another product or wants a refund without additional charges (delivery costs). Additional charges (shipping costs) are not refundable.
- The amount is transferred to a bank account within 14 business days.
Your name, bank account and the name of your bank send them along with the garment you want to return.
- Before you return the product, you need to contact us through a personal message.
2. The product that the customer returns must be clean and free of any foreign smells (such as creams, perfumes or cigarette smoke) that are not worn, washed, torn, in the original packaging and all the tags. The shipment must be accompanied by the delivery receipt and the change request form. Type your name, phone number, and what products you want to change in the form.
3. Carefully wrap the packages to ensure that the products are properly maintained during transport. Packages with returned products, if due to improper packaging, have been damaged during transportation, will be returned to the customer at their expense.